IF YOU HAVE RETURNED FROM INTERNATIONAL TRAVEL AFTER MIDNIGHT 15TH MARCH 2020 THE GOVERNMENT HAS MANDATED THAT YOU MUST STAY AT HOME SELF ISOLATE FOR 14 DAYS.
For all Urgent medical attention while you’re in home isolation ring triple zero (000).
IF YOU RETURNED FROM INTERNATIONAL TRAVEL 14 DAYS BEFORE 15TH MARCH 2020 OR BEEN IN CONTACT WITH ANYONE WHO HAS RETURNED FROM INTERNATIONAL TRAVEL OR BEEN IN CONTACT WITH A PERSON WHO HAS TESTED POSITIVE OR AWAITING RESULTS FOR COVID-19 AND YOU HAVE DEVELOPED FLU LIKE SYMPTOMS (FEVER, COUGH, SORE THROAT, SHORTNESS OF BREATH) DO NOT BOOK AN APPOINTMENT ONLINE. RING 13HEALTH OR THE CORONA VIRUS INFORMATION LINE 1800 020 080 FOR ADVICE.
Should you require non-urgent health care, you may send an email to Reception@redhilldoctors.com.au and include your name, date of birth, reason for home isolation and need for medical attention and/or request. We will arrange a Telehealth consultation with your preferred GP. Alternately you can book a PHONE CONSULT online through the Appointuit App or ring 33692444 and our friendly Reception staff will book this for you.
Standard consultation fees apply for Telehealth consults unless you’re under 16yrs of age, have been issued with an Australian Health Care card/Pension Card or fit the eligibility criteria below for vulnerable persons:
is required to self-isolate or self-quarantine in accordance with guidance issued by the Australian Health Protection Principal Committee in relation to COVID-19; or
is at least 70 years old; or
if the person identifies as being of Aboriginal or Torres Strait Islander descent—is at least 50 years old; or
is pregnant; or
is the parent of a child aged under 12 months; or
is being treated for a chronic health condition (to be determined by your regular GP); or
is immune compromised; or
meets the current national triage protocol criteria for suspected COVID-19 infection.
The services will be available until 30 September 2020. The continuing availability of these items will be reviewed by the Government prior to 30 September 2020.
All New Patients cannot book an appointment online. Please ring 33692444 to be triaged prior to making an appointment.
People requiring COVID-19 assessment with severe symptoms including shortness of breath and temperature >38 degrees should present to their nearest hospital ED fever assessment clinic.
What is COVID-19
novel coronavirus is a new strain of coronavirus affecting humans.
coronaviruses can cause illness similar to the common cold and others can cause
more serious diseases such as Severe Acute Respiratory Syndrome (SARS) and Middle East Respiratory
coronavirus is still new and as such we are still learning more about it.
Health Organization (WHO) is leading the global response to the novel
coronavirus outbreak and is working with Chinese authorities and global experts
to learn more about the virus including how it affects people, how it is
transmitted and what countries can do to respond.
What are the Symptoms?
The virus can cause a range of symptoms, ranging from mild illness to pneumonia. People may experience:
flu-like symptoms such as coughing, sore throat or headaches
difficulty breathing in some cases
these symptoms who has travelled to or through mainland China, Iran or South
Korea in the past 14 days should see a doctor immediately. Before your
appointment, please call ahead and advise of your symptoms and recent travel so
necessary precautions can be undertaken.
suspected novel coronavirus will be tested and may also need to have a chest
There is no
specific treatment for COVID-19 infection. Antibiotics are not effective
against viral infections. However, most of the symptoms can be treated with
supportive medical care.
currently no vaccine for COVID-19 novel coronavirus.
Protecting yourself and others from
the novel coronavirus
coronavirus is transmitted from person to person, usually when an infected
person coughs or sneezes. Transmission may occur from contaminated surfaces, so
it is important to frequently wash your hands.
yourself and others from infection practice good hand and respiratory hygiene
cleaning hands with soap and water or alcohol-based hand rubs
covering your nose and mouth with a tissue or flexed elbow when coughing or sneezing
avoiding contact with anyone who has symptoms such as fever, a cough, sore throat, fatigue, and shortness of breath.
We are committed to providing ongoing care to our patients. Our aim is to partner you in maintaining your long-term health and well-being and to facilitate and coordinate your healthcare needs. All practitioners participate in ongoing medical education. We believe that good general practice can only be achieved by taking time to listen, to observe and to examine. This is our commitment to you.
Services at Red Hill Doctors Surgery:
24hr ECG Holter monitoring
24hr Blood Pressure monitoring
Contraceptive implants and injections
Cosmetic injectables – facial wrinkle reduction and fillers
Lap Band adjustments
Ear Toileting using an Operating Microscope
Travel Medicine and vaccines – Yellow Fever Accredited
You are welcome to speak to one of our friendly Receptionists on 33692444 or ask your Doctor at your next consultation for more information about these services.