This year we will be closed for the four days over Easter. This includes:
Good Friday 10/4/2020
Easter Saturday 11/4/2020 (Unfortunately we couldn’t change our phone message to reflect this closure. We apologise in advance for any confusion this may cause)
Easter Sunday 12/4/2020
Easter Monday 13/4/2020
Business as usual Tuesday 14/4/2020 7.30am-6pm
Everyone from Red hill Doctors Surgery would like to wish all our patients and their families a safe and happy Easter.
IMPORTANT PATIENT NOTICE
IF YOU HAVE RETURNED FROM INTERNATIONAL TRAVEL AFTER MIDNIGHT 15TH MARCH 2020 THE GOVERNMENT HAS MANDATED THAT YOU MUST STAY AT HOME SELF ISOLATE FOR 14 DAYS.
For all Urgent medical attention while you’re in home isolation ring triple zero (000).
IF YOU RETURNED FROM INTERNATIONAL TRAVEL 14 DAYS BEFORE 15TH MARCH 2020 OR BEEN IN CONTACT WITH ANYONE WHO HAS RETURNED FROM INTERNATIONAL TRAVEL OR BEEN IN CONTACT WITH A PERSON WHO HAS TESTED POSITIVE OR AWAITING RESULTS FOR COVID-19 AND YOU HAVE DEVELOPED FLU LIKE SYMPTOMS (FEVER, COUGH, SORE THROAT, SHORTNESS OF BREATH) DO NOT BOOK AN APPOINTMENT ONLINE. RING 13HEALTH OR THE CORONA VIRUS INFORMATION LINE 1800 020 080 FOR ADVICE.
Should you require non-urgent health care, you may send an email to Reception@redhilldoctors.com.au and include your name, date of birth, reason for home isolation and need for medical attention and/or request. We will arrange a Telehealth consultation with your preferred GP. Alternately you can book a PHONE CONSULT online through the Appointuit App or ring 33692444 and our friendly Reception staff will book this for you.
Standard consultation fees apply for Telehealth consults unless you’re under 16yrs of age, have been issued with an Australian Health Care card/Pension Card or fit the eligibility criteria below for vulnerable persons:
is required to self-isolate or self-quarantine in accordance with guidance issued by the Australian Health Protection Principal Committee in relation to COVID-19; or
is at least 70 years old; or
if the person identifies as being of Aboriginal or Torres Strait Islander descent—is at least 50 years old; or
is pregnant; or
is the parent of a child aged under 12 months; or
is being treated for a chronic health condition (to be determined by your regular GP); or
is immune compromised; or
meets the current national triage protocol criteria for suspected COVID-19 infection.
The services will be available until 30 September 2020. The continuing availability of these items will be reviewed by the Government prior to 30 September 2020.
All New Patients cannot book an appointment online. Please ring 33692444 to be triaged prior to making an appointment.
Fever Assessment Clinics
Metro North HHS have established Fever Assessment Clinics at four hospitals. See the link below for the most up to date locations in Metro North area: COVID-19 (coronavirus) Fever Clinics and Community Assessment Clinics
People requiring COVID-19 assessment with severe symptoms including shortness of breath and temperature >38 degrees should present to their nearest hospital ED fever assessment clinic.
What is COVID-19
The COVID-19 novel coronavirus is a new strain of coronavirus affecting humans.
Some coronaviruses can cause illness similar to the common cold and others can cause more serious diseases such as Severe Acute Respiratory Syndrome (SARS) and Middle East Respiratory Syndrome (MERS).
This novel coronavirus is still new and as such we are still learning more about it.
The World Health Organization (WHO) is leading the global response to the novel coronavirus outbreak and is working with Chinese authorities and global experts to learn more about the virus including how it affects people, how it is transmitted and what countries can do to respond.
What are the Symptoms?
The virus can cause a range of symptoms, ranging from mild illness to pneumonia. People may experience:
Anyone with these symptoms who has travelled to or through mainland China, Iran or South Korea in the past 14 days should see a doctor immediately. Before your appointment, please call ahead and advise of your symptoms and recent travel so necessary precautions can be undertaken.
People with suspected novel coronavirus will be tested and may also need to have a chest x-ray.
There is no specific treatment for COVID-19 infection. Antibiotics are not effective against viral infections. However, most of the symptoms can be treated with supportive medical care.
There is currently no vaccine for COVID-19 novel coronavirus.
Protecting yourself and others from the novel coronavirus
Novel coronavirus is transmitted from person to person, usually when an infected person coughs or sneezes. Transmission may occur from contaminated surfaces, so it is important to frequently wash your hands.
To protect yourself and others from infection practice good hand and respiratory hygiene including:
Links for information relating to COVID-19:
https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert
https://www.who.int/emergencies/diseases/novel-coronavirus-2019
https://www.health.gov.au/resources/publications/coronavirus-covid-19-frequently-asked-questions
https://www.health.gov.au/resources/publications/coronavirus-covid-19-what-you-need-to-know
https://www.health.gov.au/resources/publications/coronavirus-covid-19-isolation-guidance
Dr Weber is currently on Maternity Leave. Nicole is aiming to be back from September/October 2020.
We are committed to providing ongoing care to our patients. Our aim is to partner you in maintaining your long-term health and well-being and to facilitate and coordinate your healthcare needs. All practitioners participate in ongoing medical education. We believe that good general practice can only be achieved by taking time to listen, to observe and to examine. This is our commitment to you.
Services at Red Hill Doctors Surgery:
You are welcome to speak to one of our friendly Receptionists on 33692444 or ask your Doctor at your next consultation for more information about these services.