Our practice – which has been operating for 29 years – is committed to providing ongoing care to our patients. Our aim is to partner you in maintaining your long-term health and well-being and to facilitate and coordinate your all healthcare needs. All our skilled practitioners participate in ongoing medical education as part of their ongoing professional experience. We believe that good general practice can only be achieved by taking time to listen, to observe and to examine. This is our commitment to you.
Your Rights: If you feel unhappy with some aspect of your care, please contact our Practice Manager, Kim. She will investigate your complaint.
If you still feel there is a problem, or unsatisfied with the medical conduct being displayed, you may contact the Office of the Health Ombudsman (OHO) ph: 33 OHO (133 646).
OHO Link: http://www.oho.qld.gov.au/contact-us
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. How can we help you? Regular health checks and early presentation to a doctor when any symptoms or changes in your body occur are essential as part of good preventive care. Our Recall and Reminder system has been set up to support the long term management of your health needs, please discuss this option with your doctor.