Due to COVID-19 it is IMPORTANT to book a Phone (Telehealth) appointment if you fit any of the criteria listed below:

  • Respiratory symptoms such as: loss of smell and/or taste, cough, sore throat, runny nose, temperature (fever), shortness of breath, vomiting or nausea, diarrhoea, fatigue, joint or muscle aches and pains, loss of appetite , and/or
  • Recently travelled from a declared COVID-19 Hot Spot, and/or
  • Been a close contact with a person who has tested positive to COVID-19?

Effective 1st of October 2020, the Government made changes to Telehealth. 

Fees apply for all Face to Face and Telehealth consultations

To receive a Medicare rebate for a Telehealth appointment, the patient must have had a face to face consultation at the Practice in the last 12 months.  If not, the out of pocket cost will be the whole consultation fee.

For all Urgent medical attention ring triple zero (000).

New Patients cannot book an appointment online. Please ring 33692444 to be triaged prior to making an appointment.

All other Face to Face appointments can be made either online through Appointuit or ring 33692444 and our Reception staff will endeavor to arrange an appointment time with your Doctor that suits you.

Fever Assessment Clinics

Metro North HHS have established Fever Assessment Clinics at four hospitals. Click on the link for the most up to date locations in Metro North area: COVID-19 (coronavirus) Fever Clinics and Community Assessment Clinics

Respiratory Clinics are also available where patients see a GP and have a COVID test done during the appointment. You must make an online appointment to attend these clinics. Click the link to check appointment availability:

People requiring COVID-19 assessment with severe symptoms including shortness of breath and temperature >37.5 degrees should present to their nearest hospital ED fever assessment clinic.

What is COVID-19

The COVID-19 novel coronavirus is a new strain of coronavirus affecting humans.

Some coronaviruses can cause illness similar to the common cold and others can cause more serious diseases such as Severe Acute Respiratory Syndrome (SARS) and Middle East Respiratory Syndrome (MERS).

This novel coronavirus is still new and as such we are still learning more about it.

The World Health Organization (WHO) is leading the global response to the novel coronavirus outbreak and is working with Chinese authorities and global experts to learn more about the virus including how it affects people, how it is transmitted and what countries can do to respond.

What are the Symptoms? 

The virus can cause a range of symptoms, ranging from mild illness to pneumonia. People may experience: 

  • fever
  • flu-like symptoms such as coughing, sore throat or headaches
  • difficulty breathing in some cases

People with suspected novel coronavirus will be tested and may also need to have a chest x-ray.

There is no specific treatment for COVID-19 infection. Antibiotics are not effective against viral infections. However, most of the symptoms can be treated with supportive medical care.

There is currently no vaccine for COVID-19 novel coronavirus.

Protecting yourself and others from the novel coronavirus

Novel coronavirus is transmitted from person to person, usually when an infected person coughs or sneezes. Transmission may occur from contaminated surfaces, so it is important to maintain Social Distancing, frequently wash your hands and wear a mask.

To protect yourself and others from infection practice good hand and respiratory hygiene including:

  • cleaning hands with soap and water or alcohol-based hand rubs
  • covering your nose and mouth with a tissue or flexed elbow when coughing or sneezing
  • avoiding contact with anyone who has symptoms such as fever, a cough, sore throat, fatigue, and shortness of breath.
  • staying home if you are unwell.

Links for information relating to COVID-19:

Red Hill Doctors Surgery

We are committed to providing ongoing care to our patients. Our aim is to partner you in maintaining your long-term health and well-being and to facilitate and coordinate your healthcare needs. All practitioners participate in ongoing medical education. We believe that good general practice can only be achieved by taking time to listen, to observe and to examine. This is our commitment to you.

Services at Red Hill Doctors Surgery:

  • 24hr ECG Holter monitoring
  • 24hr Blood Pressure monitoring
  • Iron Infusions
  • Contraceptive implants and injections
  • Cosmetic injectables – facial wrinkle reduction and fillers
  • Lap Band adjustments
  • Ear Toileting using an Operating Microscope
  • Travel Medicine and vaccines – Yellow Fever Accredited
  • Sports Medicine

You are welcome to speak to one of our friendly Receptionists on 33692444 or ask your Doctor at your next consultation for more information about these services.