COVID-19

IMPORTANT PATIENT NOTICE

IF YOU HAVE RETURNED FROM INTERNATIONAL TRAVEL AFTER MIDNIGHT 15TH MARCH 2020 OR TRAVELED BACK TO QUEENSLAND FROM DECLARED COVID HOT SPOTS WITHIN VICTORIA AND NEW SOUTH WALES, THE QUEENSLAND GOVERNMENT HAS MANDATED YOU MUST STAY IN HOTEL QUARANTINE FOR 14 DAYS. SHOULD YOU REQUIRE URGENT ASSISTANCE WHILE IN QUARANTINE RING THE CORONA VIRUS HOTLINE ON 1800 020 080 FOR ADVICE

For all Urgent medical attention while you’re in isolation ring triple zero (000).

IF YOU HAVE BEEN IN CONTACT WITH ANYONE WHO HAS RETURNED FROM INTERNATIONAL TRAVEL, INTERSTATE OR BEEN IN CONTACT WITH A PERSON WHO HAS TESTED POSITIVE OR AWAITING RESULTS FOR COVID-19 AND YOU HAVE DEVELOPED FLU LIKE SYMPTOMS (FEVER, COUGH, SORE THROAT, SHORTNESS OF BREATH) DO NOT BOOK AN APPOINTMENT ONLINE. RING 13HEALTH, THE CORONA VIRUS INFORMATION LINE 1800 020 080 FOR ADVICE OR RING US 33692444 TO MAKE EITHER A PHONE OR FACE TO FACE APPOINTMENT.

Should you require non-urgent health care, you may send an email to Reception@redhilldoctors.com.au and include your name, date of birth, reason for home isolation and need for medical attention and/or request. We will arrange a Telehealth consultation with your preferred GP. From 20/7/2020 Medicare rebates apply to Telehealth consults only if the patient has had a face to face consultation with a Doctor from Red Hill Doctors Surgery in the last 12 months.

Standard consultation fees apply for all Telehealth and non-rebated PHONE consults.

If you’re under 16yrs of age, have been issued with an Australian Health Care card/Pension Card or fit the eligibility criteria below for vulnerable persons and had a face to face consultation with a Doctor from Red Hill Doctors Surgery in the last 12 months, your Telehealth appointment will be bulk billed. Vulnerable person criteria is below:

is required to self-isolate or self-quarantine in accordance with guidance issued by the Australian Health Protection Principal Committee in relation to COVID-19; or

is at least 70 years old; or

if the person identifies as being of Aboriginal or Torres Strait Islander descent—is at least 50 years old; or

is pregnant; or

is the parent of a child aged under 12 months; or

is being treated for a chronic health condition (to be determined by your regular GP); or

is immune compromised; or

meets the current national triage protocol criteria for suspected COVID-19 infection.

The services will be available until 30 September 2020. The continuing availability of these items will be reviewed by the Government prior to 30 September 2020.

All New Patients cannot book an appointment online. Please ring 33692444 to be triaged prior to making an appointment.

Fever Assessment Clinics


Metro North HHS have established Fever Assessment Clinics at four hospitals. See the link below for the most up to date locations in Metro North area: COVID-19 (coronavirus) Fever Clinics and Community Assessment Clinics

People requiring COVID-19 assessment with severe symptoms including shortness of breath and temperature >38 degrees should present to their nearest hospital ED fever assessment clinic.


What is COVID-19

The COVID-19 novel coronavirus is a new strain of coronavirus affecting humans.

Some coronaviruses can cause illness similar to the common cold and others can cause more serious diseases such as Severe Acute Respiratory Syndrome (SARS) and Middle East Respiratory Syndrome (MERS).

This novel coronavirus is still new and as such we are still learning more about it.

The World Health Organization (WHO) is leading the global response to the novel coronavirus outbreak and is working with Chinese authorities and global experts to learn more about the virus including how it affects people, how it is transmitted and what countries can do to respond.


What are the Symptoms? 

The virus can cause a range of symptoms, ranging from mild illness to pneumonia. People may experience: 

  • fever
  • flu-like symptoms such as coughing, sore throat or headaches
  • difficulty breathing in some cases

People with suspected novel coronavirus will be tested and may also need to have a chest x-ray.

There is no specific treatment for COVID-19 infection. Antibiotics are not effective against viral infections. However, most of the symptoms can be treated with supportive medical care.

There is currently no vaccine for COVID-19 novel coronavirus.


Protecting yourself and others from the novel coronavirus

Novel coronavirus is transmitted from person to person, usually when an infected person coughs or sneezes. Transmission may occur from contaminated surfaces, so it is important to maintain Social Distancing, frequently wash your hands and wear a mask.

To protect yourself and others from infection practice good hand and respiratory hygiene including:

  • cleaning hands with soap and water or alcohol-based hand rubs
  • covering your nose and mouth with a tissue or flexed elbow when coughing or sneezing
  • avoiding contact with anyone who has symptoms such as fever, a cough, sore throat, fatigue, and shortness of breath.
  • staying home if you are unwell.

Links for information relating to COVID-19:

https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert

https://www.who.int/emergencies/diseases/novel-coronavirus-2019

https://www.health.gov.au/resources/publications/coronavirus-covid-19-frequently-asked-questions

https://www.health.gov.au/resources/publications/coronavirus-covid-19-what-you-need-to-know

https://www.health.gov.au/resources/publications/coronavirus-covid-19-information-on-the-use-of-surgical-masks

https://www.health.gov.au/resources/publications/coronavirus-covid-19-isolation-guidance